Like Libby, there are many cases where passwords are not left behind, which can cause hassles for heirs. In an article in The Guardian, was the story of Donna Rowling who had to cope with our husband’s online presence after his demise which was quite a disturbing experience for her.
Donna Rawling lost her husband, Tom Cooper, in July last year. “I managed to wrap up his affairs, but the area that I was left with was his presence on the web,” she says. Tom was a motorcycle enthusiast, visiting many different countries on his bike and posting pictures of his travels on his blog. He was also a member of Friends Reunited and probably “a myriad of other sites” of which Rawling is unaware. She describes his continuing presence on the web as “eerie”, and would like some of the information removed.”Normally you get in touch with friends and acquaintances and colleagues and let them know what’s happened,” she says. “That gives you closure and stops you being contacted in future and asked how you both are. But to my knowledge, there’s no way of doing that with the web. The perception is that he is still alive and well and having fun on his motorbike.”
The Gaurdian article carried another story about Tom Stuart and his son, which highlighted the deceased user policies of major websites and why it is important to know the policies that websites you frequent have on deceased user accounts.
Tom Stuart was an active eBay member until he passed away in November 2007. His son, Darren, believes there could be up to £1,000 in his father’s PayPal account. But he has been unable to gain access: his father left no will and no indication of what the password might be.
Stuart emailed the account review team in March 2008 in the hope of withdrawing any funds in the account. “All I got back was an automated response,” he says. “I phoned the customer services department and eventually got put through to someone. He wanted a solicitor’s letter saying I was the executor of the estate. I told him, ‘We don’t have that information. There was no will.’ And the response was basically, ‘That’s our policy.’ ”
Death in life these days doesn’t mean death on the Internet. New Times tells the story of Peggy and how she wrote about her battle with cancer on her blog and Facebook page. She gained many followers who avidly read her blog. Her Facebook page garnered a lot of attention and she had a huge fan following. More than two years after her passing, they’re both thriving. Peggy’s brother took over her blog before she died and never stopped writing about memories of his sister and updates about her family. Her husband and children took over her Facebook page.
Mark Leslie blogged about a friend whom he had known 5 years through the Internet but never met. They were blogger friends. A month after her death he found out about her demise through some blogger friends. He paid a tribute to her on his blog saying,